TalentHubTH Brief: Use this guidance together with the actual role, industry, location and business context.
1. The agency understands the role and the business
A reliable recruitment agency should ask about responsibilities, expected results, team structure, working conditions and the real reason for hiring before searching.
- Separates must-have from preferred qualifications
- Understands salary, benefits and location
- Explains the target candidate market
- Challenges requirements that unnecessarily narrow the pool
- Agrees screening criteria before sending CVs
- Provides useful candidate notes
- Uses feedback to improve the next shortlist
2. The process is clear and measurable
Ask where candidates will be sourced, how screening is conducted, how often progress is reported and what happens if the initial brief is not attracting suitable applicants.
3. Fees and replacement terms are written clearly
Check the calculation base, payment trigger, guarantee period, number of replacement searches and exclusions. The best option is the one whose scope and commercial risk fit the vacancy, not simply the lowest percentage.